Office Policies & Mission

Our Philosophy

Our team is committed to providing a compassionate, professional environment for all who experience our office. We desire to exceed your expectations by providing you with the individual care, attention and quality you deserve. Our contemporary treatment philosophy will ensure excellent orthodontic results as well as create facial harmony. We promise to build relationships with our patients, parents and families while providing superior care.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday  -  Thursday :   8:30 a.m. - 5 p.m.     Friday :  8:30 a.m. - 1 p.m. (administrative and emergency needs only)

Appointments

Your scheduled appointment time has been reserved specifically for you. We will try to provide a telephone reminder call 24-48 hours before your scheduled longer appointment to supplement the appointment card you receive. We are aware that unforeseen events sometimes require missing an appointment. Please let us know if you cannot make the appointment. We request 24-hours notice if you need to cancel.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. We will handle as much of your insurance questions and needs as possible.